Return & Refund Policy At Velora Future Tech LTD, we want you to shop with confidence. This policy explains our voluntary 60-day return offer and your statutory consumer rights. 60-Day Voluntary Return Policy You may request a return of an eligible product within 60 days after delivery. This voluntary policy is in addition to, and does not limit, any rights you have under applicable consumer law. For returns made under our voluntary policy after any statutory cancellation period has ended, the item must be in the same condition in which you received it, with no damage caused by misuse, accidents, unauthorised repairs or improper handling. Please return all original packaging, accessories, manuals and included parts, together with proof of purchase. UK and EEA Cancellation Rights If you are a consumer in the United Kingdom or European Economic Area, you will generally have a legal right to cancel an online purchase without giving a reason within 14 days after delivery, unless a statutory exception applies. After notifying us of cancellation, you generally have a further 14 days to return the goods. You may inspect a product as you would in a physical shop. Where permitted by law, we may reduce a refund to reflect loss in value caused by handling beyond what is reasonably necessary to establish the product’s nature, characteristics and operation. How to Start a Return Email support@velorafuturetech.com before returning an item. Include your order number, the email address used for the order, the reason for the return and, where relevant, clear photographs or video of any damage, defect or incorrect item. We will provide return instructions and the appropriate return address. Please do not send products to our registered office or return an item without first contacting us. Return Shipping For a change-of-mind return, you are responsible for the direct cost of return shipping unless we state otherwise or applicable law requires us to pay it. We recommend using a tracked service. If an item is faulty, damaged on arrival or incorrect, we will provide an appropriate remedy and cover reasonable return costs where required by law. Original standard delivery charges will be refunded where required by applicable consumer law; any additional cost for an upgraded delivery method may not be refundable. Refunds The 60-day guarantee is the period during which you may request a return. Once we receive the returned item, or you provide acceptable evidence of return where applicable law permits, we will issue the refund to your original payment method within 14 days. Your bank or payment provider may then take an additional 5–10 business days to display the funds. Faulty, Damaged or Incorrect Items Please inspect your order promptly and contact us as soon as possible if an item is faulty, damaged or incorrect. Include your order number and supporting photographs or video. We will assess the issue and offer a repair, replacement, refund or other remedy as appropriate. Any request for prompt notice does not limit your statutory rights. Items That Cannot Be Returned Returns may be refused for items damaged through misuse or improper handling, items missing essential parts, gift cards or digital products, personalised items, or sealed goods that are not suitable for return for health or hygiene reasons after the seal has been broken, in each case only where permitted by law. A “final sale” label does not override mandatory consumer rights. Exchanges Direct exchanges are not available for every product. The quickest option may be to return an eligible item for a refund and place a new order. Manufacturer Warranty Where stated on the relevant product page, a product may include a one-year manufacturer warranty against specified defects or hardware issues. Warranty terms vary by product and manufacturer and do not replace or limit your statutory rights against Velora Future Tech LTD as the seller. Contact For questions about returns, refunds or warranty support, email support@velorafuturetech.com .

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Terms of Service OVERVIEW Welcome to Velora Future Tech! The terms "we", "us" and "our" refer to Velora Future Tech. Velora Future Tech operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Velora Future Tech is powered by Wix, which enables us to provide the Services to you. The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services. SECTION 1 - ACCESS AND ACCOUNT By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage. To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information. You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person. SECTION 2 - OUR PRODUCTS We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration. We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores. All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis. SECTION 3 - ORDERS When you place an order, you are making an offer to purchase. Velora Future Tech reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Velora Future Tech confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as Velora Future Tech may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e‑mail, billing address, and/or phone number provided at the time the order was made. Your purchases are subject to our Return & Refund Policy. You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export. SECTION 4 - PRICES AND BILLING Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges. Prices posted in our online stores may be different from prices offered in physical stores or in online or other stores operated by third parties. We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern. You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any. SECTION 5 - SHIPPING AND DELIVERY Delivery times are estimates and are not guaranteed. Delays may occur because of carriers, customs processing or events outside our reasonable control. Where we arrange or offer the carrier, responsibility for the goods remains with us until they are delivered to you or a person you nominate. Nothing in this section limits any rights or remedies available under applicable consumer law. SECTION 6 - INTELLECTUAL PROPERTY Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by Velora Future Tech, its affiliates or licensors and are protected by applicable intellectual property laws in the United Kingdom and other jurisdictions. These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without our prior written consent. Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a license or other rights to you under any patent, trademark, copyright, or other intellectual property of Velora Future Tech, Wix or any third party. Unauthorized use of the Services may violate applicable intellectual property laws. All rights not expressly granted herein are reserved by Velora Future Tech. Velora Future Tech's names, logos, product and service names, designs, and slogans are trademarks of Velora Future Tech or its affiliates or licensors. You must not use such trademarks without the prior written permission of Velora Future Tech. Wix's name, logo, product and service names, designs and slogans are trademarks of Wix. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners. SECTION 7 - OPTIONAL TOOLS You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features shall also be deemed part of the Services and are subject to these Terms of Service. SECTION 8 - THIRD-PARTY LINKS The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third party functionality). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access these materials or third party sites, you do so at your own risk. We are not liable for any harm or damages related to your access of any third-party websites, or your purchase or use of any products, services, resources, or content on any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third-party. SECTION 9 - WEBSITE PLATFORM Velora Future Tech uses Wix to host and operate its website. Sales and purchases in our store are made directly with Velora Future Tech LTD. Questions about purchases should be directed to our support team. SECTION 10 - PRIVACY POLICY All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed in our Privacy Policy, and certain personal information may be subject to Wix's Privacy Policy, which can be viewed at https://www.wix.com/about/privacy. By using the Services, you acknowledge that you have read these privacy policies. Because the Services are hosted by Wix, Wix collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you.

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Shipping Policy Velora Future Tech LTD ships smart eyewear and related products to customers in the United Kingdom and selected international destinations. Delivery options, charges and estimates available for your address are shown at checkout. Order Processing Orders are normally processed within one business day. Weekends and public holidays are not business days. Processing time is separate from delivery time, and unusually high order volumes or verification checks may cause a delay. Shipping Destinations We currently ship to the United Kingdom, United States, Canada, European Economic Area, Australia and selected other international destinations. Availability depends on the delivery address and the products ordered. Estimated Delivery Times United Kingdom: 7–12 business days European Union: 7–14 business days United States, Canada, Australia and other listed international destinations: 7–14 business days All other available destinations: 10–20 business days These are estimates, not guaranteed delivery dates. Customs checks, carrier disruption, severe weather and peak periods may cause delays. Unless a different period is agreed with you, we will deliver within the period required by applicable law; for UK consumers this is generally within 30 days after the contract is made. Shipping Charges Shipping charges and any available free-shipping offer are displayed at checkout before you place the order. Tracking When tracking is available, we will email the tracking number after dispatch. Tracking may take up to 48 hours to update after the carrier receives the parcel. Customs, Duties and Taxes For international orders, import duties, customs charges and local taxes may apply unless checkout states that they are included. Any charges payable by you will depend on the destination country’s rules. Customs processing may delay delivery. Incorrect or Incomplete Addresses Please check the delivery address before placing your order. Contact support@velorafuturetech.com immediately if you notice an error. We will try to correct it, but a change may not be possible after fulfilment or dispatch. This does not affect responsibility that cannot be excluded under applicable law. Lost, Delayed or Missing Parcels If tracking is delayed or shows delivery but you have not received the parcel, contact us so that we can investigate with the carrier. Where the carrier was offered or arranged by us, responsibility for the goods remains with us until delivery to you or a person you nominate, as required by applicable law. Order Changes and Cancellations

Privacy Policy Last updated: July 24, 2026 Velora Future Tech operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Velora Future Tech is powered by Wix, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information. Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy. Personal Information We Collect or Process When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law: Contact details including your name, address, billing address, shipping address, phone number, and email address. Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details. Account information including your username, password, security questions, preferences and settings. Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions. Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry. Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers. Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services. Personal Information Sources We may collect personal information from the following sources: Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information; Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies; From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf; From our partners or other third parties. How We Use Your Personal Information Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes: Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services. Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services. Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else. Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you. Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies. How We Disclose Personal Information In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include: With Wix, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping). With business and marketing partners to provide marketing services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites. You can exercise your rights to opt-out of those uses here . When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations. With our affiliates or otherwise within our corporate group. In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others. Website Platform Our website is hosted on Wix. Wix processes personal information to provide the website platform and its services. You can learn more about Wix’s privacy practices at https://www.wix.com/about/privacy. For requests about information held by our store, contact support@velorafuturetech.com . Third Party Websites and Links The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services. Children's Data The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age. Security and Retention of Your Information Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us. How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies. Your Rights and Choices Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law. Right to Access / Know. You may have a right to request access to personal information that we hold about you. Right to Delete. You may have a right to request that we delete personal information we maintain about you. Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you. Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions. Right to Opt out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the "sale" or "share" of your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. You can exercise your rights to opt-out of those uses here. Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out for the device and browser that you use to visit the website. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not recognize other "Do Not Track" signals that may be sent from your web browser or device. Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made. If you reside in the UK or European Economic Area, and subject to exceptions and limitations provided by local law, you may exercise the following rights in addition to the rights outlined above: Objection to Processing and Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information for certain purposes. Withdrawal of Consent: Where we rely on consent to process your personal information, you have the right to withdraw this consent. If you withdraw your consent, this will not affect the lawfulness of any processing based on your consent before its withdrawal. You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Wix uses your personal information and any rights you may have, including rights related to data processed by Wix, you can visit https://www.wix.com/about/privacy. We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law. Complaints If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here. International Transfers Please note that we may transfer, store and process your personal information outside the country you live in. If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection. Changes to This Privacy Policy We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law. Contact Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at support@velorafuturetech.com or contact us at 182-184 High Street North, London E6 2JA, United Kingdom For the purpose of applicable data protection laws, we are the data controller of your personal information.

Legal Notice Website Operator This website is operated by Velora Future Tech LTD, a private limited company registered in England and Wales. Company name: Velora Future Tech LTD Company number: 17282429 Registered office: 182-184 High Street North, London E6 2JA, United Kingdom Email: support@velorafuturetech.com Telephone: +44 1708 373131 Website co-owned and operated by: TARAS DANILCHENKO Products and Website Information Velora Future Tech LTD sells smart glasses, AR eyewear and related technology products. Features, specifications, compatibility, included accessories, availability and warranty terms may vary by product. Please review the relevant product page before ordering. We take reasonable care to keep website information accurate and current, but errors may occasionally occur. We may correct errors and update information subject to applicable law. Intellectual Property Unless otherwise stated, website text, graphics, design elements, logos and branding are owned by or licensed to Velora Future Tech LTD and are protected by applicable intellectual property laws. You may not reproduce or use them commercially without prior written permission, except where permitted by law. External Links Links to third-party websites are provided for convenience. Velora Future Tech LTD does not control those websites and is not responsible for their content or privacy practices. Liability and Consumer Rights Nothing on this website excludes or limits liability where doing so would be unlawful, or limits any mandatory rights available to consumers. Further terms governing purchases and use of the website are set out in our Terms of Service, Return & Refund Policy, Shipping Policy and Privacy Policy. Contact Questions about this notice can be sent to support@velorafuturetech.com .

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Contact Information For questions about orders, shipping, returns, refunds, warranties or product information, contact Velora Future Tech LTD using the details below. Email support@velorafuturetech.com Telephone +44 1708 373131 Company Details Company name: Velora Future Tech LTD Company number: 17282429 Registered in: England and Wales Registered office: 182-184 High Street North, London E6 2JA, United Kingdom If your enquiry relates to an existing order, include your order number and the email address used at checkout. We aim to respond as soon as reasonably possible.